Depending on where you reside, and what you order, your cushion covers and bean bags will be shipped from one of our global locations. These are Latvia, Spain, UK, United States, Mexico and Asia. If you have any questions about where your specific item will be shipped from please send us an email before you order. Or after - either way, we are happy to hear from you. firstname.lastname@example.org.
Please read our Covid-19 & Weather Condition update here.
Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to a multitude of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times. To estimate when you receive your order, add our fulfillment time to the shipping time. Fulfillment takes 2 - 7 business days. Our average shipping time for custom-made to order items is 2 - 8 business days. For other items, 7 - 14 business days, depending on your location. You can also read more about shipping in out glorious FAQs.
Customs and Duties
Please note that depending on your location, you may incur additional import charges. If this happens, it is usually a non-reclaimable customs tax and related administration fees. We can only recommend checking your country's specific regulations on import duty.
Processing vs Shipping Time
Please note that shipping times only start after order processing. The time frame for order delivery is divided into two parts:
Order verification, production, quality check and packaging. All orders are processed for dispatch within 24 - 48 hours after the order is placed. Depending on availability of stock and materials, the product is then shipped within 2 - 7 business days. In rare instances, it may take longer and you will be notified.
This refers to the time it takes for products to be shipped after the order has been processed and the products have left our fulfillment centers. Once shipped, our custom-made items ship usually take between 2 - 8 business days to arrive at their destination. Other items take between 7 - 14 business days.
Orders of more than one unit (or multi[le different products) may arrive at your chosen delivery address at different dates and times. We ship our products as soon as the items are processed.
You can read more about shipping in our glorious FAQs.